Session library

Exploring Key AI Trends in Marketing

Nicola Quail · September 18, 2024

ai trends
**(00:00)**  
Thank you, David. I'm thrilled to welcome everyone to the launch of the AI Marketers Guild (AIMG) APAC community! I’m Nicola Quail, founder of Insights Exchange, based in Sydney, and part of the founding team for AIMG APAC, alongside Dakshama and Anadi Sharma from India, and Sushita Mahapatra in Singapore. We’ll introduce ourselves more formally at the end and share details about getting involved in the APAC community.

**(00:45)**  
Before we introduce today’s guest speaker, David Berkowitz, I want to give a brief overview of AIMG APAC and why we're here. The AI Marketers Guild was founded by David, and it now has over a thousand members across North America and beyond. The Guild’s mission is to empower and educate marketing professionals on all aspects of AI through workshops, meetups, webinars, and development courses. When we saw what David was doing, we reached out to explore collaboration to bring the Guild to the APAC region. Here, we have a unique chance to showcase emerging AI tools and connect with world-class AI experts while learning from marketing peers in our own time zone.

**(01:56)**  
Today, David is joining us live from New York—likely after a few cups of coffee since it's quite late there. Thank you, David! Alongside founding the Guild, David also created Serial Marketers, a community of over 4,000 members. He’s a seasoned media and technology marketer and will be sharing key observations and trends emerging in AI marketing. I’ll now turn it over to David—welcome!

**(02:30)**  
Thank you, Nicola! This is such a treat, and it’s incredible to see so many people joining. I’d love to hear where everyone’s tuning in from since APAC is such a vast region. Feel free to add your location to the chat. It’s really exciting to build and expand the Guild with a team as passionate as this one. 

I’ll give a quick roundup of trends I’m observing, but what I’m most excited about is learning from all of you. This community drives me because we learn so much from practitioners across agencies, brands, tech, research, media, and consulting. The more we can understand market-specific nuances and share insights, the stronger we’ll be as a community. So, let me share a few slides and dive into some initial trends.

**(03:08)**  
I also have to give a shout-out to one of my favorite tools, Ideogram. Unlike Midjourney or Adobe, Ideogram makes AI visual creation simple, and within minutes, I could create the look of a lively conference event—something I hope we’ll do together in person one day. 

**(04:28)**  
Fun fact: I am a published author on Amazon. However, I don’t recommend buying the book—AI wrote every word, from the content to the cover design, using tools like ChatGPT. It was an interesting experiment, though perhaps not a high-quality result. This highlights what AI can do, but it also raises questions about what it *should* do.

**(05:48)**  
The growth of AI usage, especially generative AI, has been nothing short of explosive. In the U.S. alone, generative AI has seen widespread adoption, transforming how people think about AI. But while we’re seeing great strides, we’re also seeing a high failure rate for AI projects. Data from sources like the Rand Corporation show AI project failure rates that outpace traditional ones. This could be because of the immense experimentation happening right now. We’re still less than two years into generative AI’s mainstream presence, so a high failure rate might be expected. Yet, this phase of exploration should lead to greater innovation and learning.

**(08:22)**  
In a recent survey we conducted among Guild members, “time saved” was the standout metric they used to gauge AI’s value. I was surprised by how far this ranked above others, but I also think it’s indicative of where we are on the adoption curve. While time savings are valuable, they’re not necessarily going to convince decision-makers to invest long-term in AI. We’re in a phase where we need to think critically about the metrics we use and possibly develop new ones as AI’s applications mature.

**(10:17)**  
Despite the challenges and high failure rate, there is an overwhelming belief among marketers that incorporating AI is essential. The question isn’t whether to use AI, but how to use it effectively.

**(11:03)**  
Looking forward, I think we’re heading towards a more dynamic, personalized web where each user’s experience is tailored. There’s a lot of potential for highly customized marketing, but it also has its downsides. If algorithms continually reinforce individual perspectives, it could contribute to echo chambers and polarization, much like we see in today’s divisive media landscape. Major global events—like the Olympics or the World Cup—remain popular partly because they’re collective experiences. These events remind us of our shared humanity, and I think that’s something to consider as we shape the future of AI in marketing.

**(12:53)**  
A major development in AI is the rise of AI agents. AI agents like Microsoft’s co-pilot bots perform tasks autonomously, and we’re seeing the early stages of marketing to bots rather than just humans. In programmatic advertising, we’re already targeting algorithms, and with search engine optimization (SEO), much of our work is aimed at WebCrawlers rather than people. It’ll be fascinating to see how marketing adapts as we start marketing to these agents instead of only human audiences.

**(14:48)**  
One of the most important words to keep in mind with AI is “yet.” We’ve seen a lot of improvement in image generation, for example, where hands—which initially looked odd—can now be rendered correctly by advanced models. AI capabilities are advancing fast, and we need to anticipate both the exciting and challenging aspects.

**(16:03)**  
And now, for something fun! I’d like to introduce a special guest speaker...an AI version of myself! Here’s my AI avatar with a short message for you.

**(16:42)**  
[AI Avatar] Welcome to the first AI Marketers Guild APAC event! As the AI avatar of David Berkowitz, founder of the Guild, I couldn’t be more thrilled to kick off this gathering of brilliant minds across India, Southeast Asia, Australia, and New Zealand. Today, we’re diving into transformative AI trends and connecting with marketing innovators. Let’s make this an unforgettable start to AIMG APAC!  

**(17:22)**  
And yes, I used AI to create this avatar and script, using tools like ChatGPT and HeyGen. AI’s capacity to replicate human likeness and speech is advancing rapidly, and it’s exciting to see where it’ll go from here. I’m eager to hear your thoughts and questions, so I’ll hand the mic back. Thanks, everyone!

**(18:07)**  
Thanks, David, for those insights! Let's jump into some audience questions. First up is a question from Gareth, who’s asking about how AI agents will affect SEO. Gareth, feel free to chime in if you want.

**(18:45)**  
Great question, Gareth! We’re seeing SEO evolve in a “cat and mouse” game, with marketers testing AI content limits while Google adjusts algorithms. Some marketers generate massive traffic through AI-driven content, but there could be penalties for overdoing it, especially if rules change. AI agents from companies like Google and Microsoft are poised to disrupt this further, and it raises questions about the future role of traditional SEO tactics. For instance, my daughter and I now use ChatGPT for recipes instead of going to recipe websites. This change has major implications for publishers who rely on SEO-driven traffic.

**(22:04)**  
Next question from Isaan, who’s facing challenges around building trust in AI-generated content, especially in personal branding for leaders. Isaan, would you like to unmute and elaborate?

**(22:32)**  
Thanks, Isaan! Building trust in AI content is a challenge, especially in high-stakes fields like finance or healthcare where accuracy is critical. Incorporating a “human-in-the-loop” model can help, but it’s not always feasible for scaling. Some companies are using multiple AI models to cross-check responses, which can boost reliability. Transparency is key—showing how an answer is generated, citing sources, and fostering media literacy among users are all ways we can build trust in AI-generated information.

**(25:39)**  
Thank you again, David! As we’re wrapping up, let’s take a group photo and encourage everyone to connect through the Guild’s APAC community.

**(26:18)**  
Everyone, here’s a QR code to join the AIMG APAC community. Feel free to send us a message in the chat with your contact preferences so we can keep you updated on upcoming events. We’re looking forward to growing this community and staying connected!

**(26:48)**  
David, thank you so much for joining us at this late hour! We’re thrilled to have you involved, and we can’t wait to continue learning together.

**(27:29)**  
Let’s introduce the APAC founding team. I’m Nicola Quail, founder of Insights Exchange in Sydney. We’re a global market research company focused on human insights, using AI to enhance speed and efficiency. I’m excited to help lead this community.

**(28:08)**  
Hi everyone, I’m Dakshama, founder of iASK, where we work on AI transformation. If you’re interested in conversations around AI-driven innovation, feel free to reach out.

**(28:44)**  
Hello, I’m Sushita, based in Singapore. Apologies for my voice—I’m recovering