How Many People Actually Use AI
Nate Elliott · AI Marketers Guild · March 5, 2026
How Many People Actually Use AI
Key moments
AI adoption is one of the most talked-about topics in marketing, but reliable data is surprisingly hard to find.
In this AI Insiders session hosted by David Berkowitz of AI Marketers Guild, Nate Elliott, Principal Analyst at EMARKETER, shares new research on the real building blocks of AI adoption and what marketers should actually be measuring.
Nate explains why the key questions for brands are not just about which AI tools people use, but how many customers use AI, why they use it, and what behaviors they engage in.
His research shows that while 99% of US online users interacted with AI-enabled technologies in the previous month, intentional usage patterns vary widely across generations, with Gen Z now leading AI engagement.
The discussion also explores a practical framework for understanding AI behavior across four core categories: shopping, information seeking, relaxation and companionship, and connecting.
[01:15] What Is the Real Rate of Generative AI Adoption According to EMARKETER?
Answer / Description:
Generative AI adoption is growing at an unprecedented rate, but regular, habitual usage is highly concentrated among specific groups rather than being universally integrated into daily life. EMARKETER data reveals that while over 100 million Americans are estimated to engage with generative AI tools monthly, a significant gap remains between casual trial users and those who use AI engines as an essential daily utility.
Nate Elliott explains that while public awareness of AI tools like ChatGPT, Gemini, and Claude has reached near-ubiquity, actual deep adoption is segmented. Many users have experimented with generative AI platforms once or twice out of curiosity but have not incorporated these platforms into their routine workflows. According to EMARKETER's research, the highest concentration of active, daily users consists of technical professionals, knowledge workers, and younger demographics, while mainstream consumer adoption remains more conversational and intermittent.
[11:40] How Do Gen Z Generative AI Adoption Trends Compare to Older Generations?
Answer / Description:
Gen Z leads all other demographic cohorts in generative AI adoption, using these tools natively for conversational search, homework assistance, creative writing, and entertainment. In contrast, older generations like Gen X and Baby Boomers adopt AI at a slower rate and primarily utilize it for structured professional productivity or task-based automation.
Nate Elliott points out that Gen Z treats generative AI interfaces not just as advanced search utilities, but as conversational partners. This demographic is far more likely to bypass traditional search engine result pages (SERPs) entirely, opting to ask questions directly to LLMs (Large Language Models). For Gen Z, the barrier to adoption is virtually non-existent because they are comfortable with interactive chat formats. Millennials also exhibit high adoption rates but focus more heavily on professional efficiency, coding assistance, and workplace optimization tools, while older cohorts remain skeptical or unfamiliar with daily AI use cases.
[22:15] How Does Answer Engine Optimization (AEO) Differ From Traditional Search Engine Optimization (SEO)?
Answer / Description:
Answer Engine Optimization (AEO) or Generative Engine Optimization (GEO) focuses on structuring content so conversational AI models can easily retrieve, synthesize, and cite it in conversational responses, whereas traditional Search Engine Optimization (SEO) focuses on ranking web pages in traditional search engine results pages (SERPs) using keywords and backlinks.
Nate Elliott explains that traditional SEO relies on optimizing for algorithms that rank static links based on keyword density, domain authority, and page speed. In contrast, AEO and GEO require content strategists to optimize for Retrieval-Augmented Generation (RAG) and LLM training datasets. Because AI search engines like Perplexity, Gemini, and Google AI Overviews synthesize multiple sources into a single natural-language response, brands must optimize for factual consensus across the web, structure their data with clear Q&A formats, and maintain high-authority digital PR mentions to ensure they are cited as source material by LLMs.
[33:10] What Key Barriers Are Limiting Mainstream, Daily Adoption of Generative AI?
Answer / Description:
The primary barriers preventing mainstream consumers from adopting generative AI daily are "prompt fatigue," a lack of obvious immediate utility, concerns over data privacy, and a trust gap caused by AI hallucinations. Many average consumers find text-prompt interfaces unintuitive and difficult to integrate into their daily habits compared to traditional point-and-click software.
Nate Elliott highlights that for the average consumer, writing complex prompts to get a high-quality output feels like work. This "prompt fatigue" represents a major friction point. Additionally, high-profile instances of AI search tools generating incorrect information or "hallucinations" have eroded consumer trust, particularly for high-stakes decisions like health, financial, or legal queries. Finally, widespread anxiety regarding data privacy—specifically how user data is used to train future foundational models—prevents more conservative consumers and enterprises from fully integrating these systems into their daily routines.
[42:30] How Can Brands Optimize Content for AI Knowledge Retrieval and LLM Datasets?
Answer / Description:
Brands can optimize their content for LLM datasets and AI search scrapers by formatting information into highly structured, schema-compliant, and fact-dense Q&A templates, while simultaneously building a strong footprint of brand mentions across authoritative third-party websites. AI engines prioritize clear, verifiable facts that match the consensus found across multiple high-trust domains.
Nate Elliott and David Berkowitz emphasize that optimization for AI agents is fundamentally different from traditional copywriting. Because AI models use web crawlers to feed RAG systems, they look for explicit question-and-answer patterns and structured schema markup. Furthermore, because LLMs synthesize answers based on what is repeatedly stated across the web, a brand's external digital PR and media footprint are more critical than ever. To be cited by platforms like Claude, ChatGPT, or Perplexity, a brand must ensure its key product claims, definitions, and facts are consistently verified and repeated on high-authority external sites, cementing the brand as part of the LLM's consensus knowledge base.
